Two days ago we received a letter from the National Rail informing us of the planned renovation work of the foot-over bridge at the local Chertsey railway station. It informed us of the dates, time and the detailed reason for the renovation work. It also had details of the types of work being carried out and proposals for alternates during the course of renovation work during which the bridge would not be usable. The letter was sent to all the residents of Chertsey!
Truly an amazing gesture and act of courtesy. However, the residents of Chertsey see no great merit in this. For me though it means much. Coming from a place where repairs and renovations are hardly done and even when undertaken, no information, leave alone details of the procedure or duration would be available even on asking, this letter marks a significant sign of progress and respect.
I remember even when our neighours hold parties they inform us and request us to bear the "noise" - music - and assure us by what time it would all conclude. The note also includes the reason for the celebration and apologies, in advance, for the inconvenience caused. Back in India, people blare music so loud and long that not only the immediate neighbours, but the whole locality would be unable to sleep the whole night or even do have a decent conversation! But no letter or information, leave alone, an apology is issued, or expected!
Respect and courtesy. Two simple gestures ease so much of tension and go a long way in building relationships.
Truly an amazing gesture and act of courtesy. However, the residents of Chertsey see no great merit in this. For me though it means much. Coming from a place where repairs and renovations are hardly done and even when undertaken, no information, leave alone details of the procedure or duration would be available even on asking, this letter marks a significant sign of progress and respect.
I remember even when our neighours hold parties they inform us and request us to bear the "noise" - music - and assure us by what time it would all conclude. The note also includes the reason for the celebration and apologies, in advance, for the inconvenience caused. Back in India, people blare music so loud and long that not only the immediate neighbours, but the whole locality would be unable to sleep the whole night or even do have a decent conversation! But no letter or information, leave alone, an apology is issued, or expected!
Respect and courtesy. Two simple gestures ease so much of tension and go a long way in building relationships.
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