Running around for a bike

Since two days I've been trying to track and get the guy who sold us the bike to complete the registration process of the same, with no much progress. Yesterday afternoon though I managed to catch him in his own showroom and got an important document related to the registration process. It was just one form with a couple of details to be filled in... just that! For that he made us run about for more than a month. And he promised (like always) that this morning he would complete the process. When I reached there this morning with Satyam and Laxmi, he was not there. And the best part: the showroom, from today, has been handed over to another person! To try to go by ourselves and get it done would mean another process altogether. Anyway, I just don't understand why some have to nag and delay people for no reason. If any serious reason, he could very well state it and excuse himself. This is sheer lethargy and negligence. I wonder how such people managed to run a business.